Ensora Health incident
ERX Connectivity 9:39 AM - 10:05 AM EST 5/21/26
Resolved on May 21, 2026.
We experienced a brief period of degraded performance due to increased load on the database caused by a specific query. This resulted in temporary application unresponsiveness. The issue was quickly identified and resolved by terminating the query, and system performance has since returned to normal. The parameters of this query have been refined to avoid any future disruption.
Update timeline
- resolved May 21, 2026, 05:09 PM UTC
We experienced a brief period of degraded performance due to increased load on the database caused by a specific query. This resulted in temporary application unresponsiveness. The issue was quickly identified and resolved by terminating the query, and system performance has since returned to normal. The parameters of this query have been refined to avoid any future disruption.
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