Resolved after 12 hours 32 minutes, affecting Exostar EPCS services, on May 9, 2026.
We have seen almost all impacted users now prescribing controlled substances normally. We are helping individual doctors that have ongoing issues separately.
Affected components
Update timeline
- investigating May 09, 2026, 03:32 PM UTC
Some prescribers are encountering EPCS signing issues when using the Exostar services. We are working with Exostar to investigate the issue. This may result in CS scripts failing to transmit. Please use alternative means to contact the pharmacy if the situation is urgent.
- resolved May 10, 2026, 04:04 AM UTC
We have seen almost all impacted users now prescribing controlled substances normally. We are helping individual doctors that have ongoing issues separately.
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