Ensora Health incident

Exostar signing issues

Ensora Health is currently experiencing a major incident affecting Exostar EPCS services, which began 2h ago. The vendor's full update timeline is below.

Started
May 09, 2026, 03:32 PM UTC
Resolved
Ongoing
Duration
● 1h 59m
Detected by Pingoru
May 09, 2026, 03:32 PM UTC

Affected components

Exostar EPCS services

Update timeline

  1. investigating May 09, 2026, 03:32 PM UTC

    Some prescribers are encountering EPCS signing issues when using the Exostar services. We are working with Exostar to investigate the issue. This may result in CS scripts failing to transmit. Please use alternative means to contact the pharmacy if the situation is urgent.