EMQ Technologies incident

Asia-Pacific Serverless Cluster Connectivity Issues

Minor Resolved View vendor source →

EMQ Technologies experienced a minor incident on October 7, 2025 affecting EMQX Serverless, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2025, 12:40 PM UTC
Resolved
Oct 07, 2025, 01:37 PM UTC
Duration
56m
Detected by Pingoru
Oct 07, 2025, 12:40 PM UTC

Affected components

EMQX Serverless

Update timeline

  1. investigating Oct 07, 2025, 12:40 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 07, 2025, 01:06 PM UTC

    We have implemented mitigation measures and client connection stability has improved. We continue to monitor the situation closely to ensure full resolution.

  3. monitoring Oct 07, 2025, 01:06 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 07, 2025, 01:37 PM UTC

    The issue has been fully resolved. All Asia-Pacific Serverless cluster connections are now operating normally. We will continue routine monitoring to prevent recurrence.