Is eMerchantPay down?
Last checked 7m agoNo incidents right now.
eMerchantPay is operational right now. Last checked 7m ago; the most recent incident resolved 5d ago.
Real-time eMerchantPay status, recent outages, and incident history — pulled directly from eMerchantPay's official status page at https://status.emerchantpay.com every 5 minutes. Pingoru tracks 22 eMerchantPay services and has captured 29 incidents in the last 90 days (99.85% uptime). Get email, Slack, Discord, or webhook alerts the moment eMerchantPay reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Genesis - web payment form (PRODUCTION)Genesis - API (PRODUCTION)
Timeline · 3 updates
- investigating · Jul 15, 2026, 08:28 AM UTC
Dear customer, Note we have identified an issue related to 3DS authentications with Mastercard resulting into an unknown reason related to Mastercard card brand only. As a result, there is increased refusal rate for Mastercard transactions that require 3DS authentication. We appreciate your understanding, and please accept our apologies for any inconvenience caused. Should you have any questions or require further assistance, please do not hesitate to contact our Tech Support team at [email protected]
- identified · Jul 15, 2026, 08:30 AM UTC
Mastercard has acknowledged an ongoing issue on their end affecting 3D Secure authentications, first identified at 08:59 CEST. An increased refusal rate for Mastercard transactions that require 3D Secure authentication may still be experience. Mastercard is working to resolve the issue.
- resolved · Jul 15, 2026, 09:33 AM UTC
We can confirm that as of 08:09 UTC, the issue that was affecting Mastercard 3DS authentications has been resolved. All affected services are now fully operational. If you experience any problems during payment processing, please don't hesitate to contact our Tech Support team. We'll continue to monitor our systems closely and keep you informed as needed.
Latest: We can confirm that as of 08:09 UTC, the issue that was affecting Mastercard 3DS authentications has been resolved. All affected services are now fully operational. If you experien…
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- Started Jul 15, 2026, 08:28 AM UTC · Resolved Jul 15, 2026, 09:33 AM UTC · 1h 5m