Is eMerchantPay down?

Last checked 7m ago
Current status
eMerchantPay is up

No incidents right now.

Official status page: https://status.emerchantpay.com · Polled every 5 minutes · 22 components tracked

eMerchantPay is operational right now. Last checked 7m ago; the most recent incident resolved 5d ago.

Real-time eMerchantPay status, recent outages, and incident history — pulled directly from eMerchantPay's official status page at https://status.emerchantpay.com every 5 minutes. Pingoru tracks 22 eMerchantPay services and has captured 29 incidents in the last 90 days (99.85% uptime). Get email, Slack, Discord, or webhook alerts the moment eMerchantPay reports a new incident — free for 5 monitors, no credit card.

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eMerchantPay uptime 99.85% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1h 5m
    Started Jul 15, 2026, 08:28 AM UTC · Resolved Jul 15, 2026, 09:33 AM UTC
    Genesis - web payment form (PRODUCTION)Genesis - API (PRODUCTION)
    Timeline · 3 updates
    • investigating · Jul 15, 2026, 08:28 AM UTC

      Dear customer, Note we have identified an issue related to 3DS authentications with Mastercard resulting into an unknown reason related to Mastercard card brand only. As a result, there is increased refusal rate for Mastercard transactions that require 3DS authentication. We appreciate your understanding, and please accept our apologies for any inconvenience caused. Should you have any questions or require further assistance, please do not hesitate to contact our Tech Support team at [email protected]

    • identified · Jul 15, 2026, 08:30 AM UTC

      Mastercard has acknowledged an ongoing issue on their end affecting 3D Secure authentications, first identified at 08:59 CEST. An increased refusal rate for Mastercard transactions that require 3D Secure authentication may still be experience. Mastercard is working to resolve the issue.

    • resolved · Jul 15, 2026, 09:33 AM UTC

      We can confirm that as of 08:09 UTC, the issue that was affecting Mastercard 3DS authentications has been resolved. All affected services are now fully operational. If you experience any problems during payment processing, please don't hesitate to contact our Tech Support team. We'll continue to monitor our systems closely and keep you informed as needed.

    Latest: We can confirm that as of 08:09 UTC, the issue that was affecting Mastercard 3DS authentications has been resolved. All affected services are now fully operational. If you experien…

Outage history

Past 90 days · 1 incident View full outage history →