Resolved after 14 hours 41 minutes, affecting eloomi Infinite web application, on October 9, 2025.
A patch has been deployed to address the degraded performance experienced within the Learning Service. We are continuing to monitor performance to ensure that response times remain within acceptable limits.
Affected components
Update timeline
- investigating Oct 09, 2025, 03:14 PM UTC
We are currently experiencing degraded performance within the Learning Service. Users may experience slower load times, delays when accessing courses or launching training, or intermittent timeouts.
- identified Oct 09, 2025, 03:17 PM UTC
The issue creating degraded performance has been identified and an optimization is being developed to resolve this challenge.
- resolved Oct 09, 2025, 05:41 PM UTC
A patch has been deployed to address the degraded performance experienced within the Learning Service. We are continuing to monitor performance to ensure that response times remain within acceptable limits.
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