Is eloomi down?

We are currently investigating an issue affecting access to some of our legacy eloomi People platforms. Our technical teams are actively working to restore normal service as quickly as possible. We apologise for the disruption and appreciate your patience. Further updates will be shared as they become available. Please note: eloomi Infinite platforms are unaffected.

We are continuing to investigate this issue.

We have identified the issue affecting access to some legacy eloomi People platforms as being related to recent PHP security vulnerabilities and the associated mitigation measures. Our technical teams are actively working to restore normal service while ensuring the necessary security protections remain in place. We apologise for the disruption and appreciate your continued patience.

We are continuing to work on a fix for this issue.

We are pleased to confirm that normal service has been restored across our eloomi People platforms. The disruption was related to precautionary security measures implemented in response to recently disclosed PHP vulnerabilities. Our Security and Engineering teams have implemented targeted patches and additional security protections, including Web Application Firewall (WAF) measures. We will continue to monitor the situation closely and take any further necessary actions. For further information regarding these vulnerabilities and our security response, please visit the Dayforce Due Diligence Portal: https://duediligence.dayforce.com/ Additional information will be published there as it becomes available.

We experienced a temporary service disruption affecting our US platforms. Our team took action to restore the affected services, and the platforms are now operating as expected. We are continuing to investigate the cause and are taking additional precautionary measures to help maintain service stability. We apologise for the disruption and any inconvenience this may have caused.

We are currently investigating an issue affecting video uploads across Infinite platforms. Users may receive an error when attempting to upload video files to course content, preventing the upload from completing. Our team is actively investigating the issue and working to restore normal functionality as soon as possible. We apologise for any inconvenience caused and will provide further updates as they become available.

The root cause of this behavior has been identified, and we are continuing to work with the video host to resolve this issue.

We are continuing to partner with our video service provider to resolve this ASAP

We recognize the impact this is having on our customers and will share another update as soon as we receive meaningful progress or a confirmed resolution from Vimeo.

We continue to work directly with Vimeo to resolve this ASAP. In the meantime our Infrastructure team is continuing to optimize processes from our side to help resolve this as quickly as possible

The issue impacting video uploads within Dayforce Learning has been mitigated and video upload functionality is currently operating as expected. Our teams have taken steps to restore functionality while we continue working with our third-party service provider on additional measures to ensure ongoing stability. We are actively monitoring the service and will continue to track video upload functionality closely. Customers who previously experienced the issue may now retry their video uploads. We appreciate everyone's patience while our teams worked to restore this functionality. We will provide further updates if there are any changes to the current status.

This incident has now been resolved. Video upload is working as expected