eloomi incident

Service Disruption Affecting Some eloomi People Platforms

Resolved after 4 hours 40 minutes, affecting eloomi People web application, on October 22, 2026.

resolved Oct 22, 2026, 11:59 AM UTC

We are pleased to confirm that normal service has been restored across our eloomi People platforms. The disruption was related to precautionary security measures implemented in response to recently disclosed PHP vulnerabilities. Our Security and Engineering teams have implemented targeted patches and additional security protections, including Web Application Firewall (WAF) measures. We will continue to monitor the situation closely and take any further necessary actions. For further information regarding these vulnerabilities and our security response, please visit the Dayforce Due Diligence Portal: https://duediligence.dayforce.com/ Additional information will be published there as it becomes available.

Started
Oct 22, 2026, 07:19 AM UTC
Resolved
Oct 22, 2026, 11:59 AM UTC
Duration
4h 40m
Detected by Pingoru
Oct 22, 2026, 07:19 AM UTC

Affected components

eloomi People web application

Update timeline

  1. investigating Oct 22, 2026, 07:19 AM UTC

    We are currently investigating an issue affecting access to some of our legacy eloomi People platforms. Our technical teams are actively working to restore normal service as quickly as possible. We apologise for the disruption and appreciate your patience. Further updates will be shared as they become available. Please note: eloomi Infinite platforms are unaffected.

  2. investigating Oct 22, 2026, 07:38 AM UTC

    We are continuing to investigate this issue.

  3. identified Oct 22, 2026, 07:39 AM UTC

    We have identified the issue affecting access to some legacy eloomi People platforms as being related to recent PHP security vulnerabilities and the associated mitigation measures. Our technical teams are actively working to restore normal service while ensuring the necessary security protections remain in place. We apologise for the disruption and appreciate your continued patience.

  4. identified Oct 22, 2026, 11:24 AM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Oct 22, 2026, 11:59 AM UTC

    We are pleased to confirm that normal service has been restored across our eloomi People platforms. The disruption was related to precautionary security measures implemented in response to recently disclosed PHP vulnerabilities. Our Security and Engineering teams have implemented targeted patches and additional security protections, including Web Application Firewall (WAF) measures. We will continue to monitor the situation closely and take any further necessary actions. For further information regarding these vulnerabilities and our security response, please visit the Dayforce Due Diligence Portal: https://duediligence.dayforce.com/ Additional information will be published there as it becomes available.

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