Ellucian incident

ELLUCIAN EXPERIENCE/ETHOS INTEGRATION SERVICE INTERRUPTION

Critical Resolved View vendor source →

Ellucian experienced a critical incident on February 21, 2024 affecting Ellucian Banner SaaS and Ethos Data Access - U.S. and 1 more component, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2024, 03:44 PM UTC
Resolved
Feb 21, 2024, 04:40 PM UTC
Duration
55m
Detected by Pingoru
Feb 21, 2024, 03:44 PM UTC

Affected components

Ellucian Banner SaaSEthos Data Access - U.S.Ethos Data Connect - U.S.Ellucian Experience (U.S.)Ethos Integration - U.S.Ellucian Person Manager - U.S.Ellucian InsightsEllucian Intelligent Learning Platform - United States/Canada/Latin America

Update timeline

  1. investigating Feb 21, 2024, 03:44 PM UTC

    Ellucian Experience and Ethos Integration are currently experiencing a service interruption. Ellucian engineers are researching the issue and will provide further updates.

  2. resolved Feb 21, 2024, 04:40 PM UTC

    The issues with Experience and Ethos Integration have been resolved. All services are fully functional.