Ellucian experienced a major incident on February 21, 2024 affecting Ellucian Advance and Ellucian Advise and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Ellucian AdvanceEllucian AdviseEllucian Recruit
Update timeline
- investigating Feb 21, 2024, 05:01 PM UTC
Customers are currently experiencing login/connectivity issues for Ellucian CRM Advance, Ellucian CRM Advise, and Ellucian CRM Recruit. Ellucian engineers are working to resolve this issue and will provide further updates.
- resolved Feb 21, 2024, 05:50 PM UTC
Connectivity issues for Ellucian Advise, Advance, and Recruit have been resolved. Ellucian engineers continue to work with our partners to resolve the root cause.