Ellucian experienced a major incident on February 21, 2024 affecting Ellucian Advance and Ellucian Advise and 1 more component, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Ellucian AdvanceEllucian AdviseEllucian Recruit
Update timeline
- investigating Feb 21, 2024, 07:01 PM UTC
Ellucian CRM Recruit, Ellucian CRM Advise, and Ellucian CRM Advance are experiencing additional latency/connectivity issues. Engineers are working to resolve the issues.
- resolved Feb 21, 2024, 07:46 PM UTC
The connectivity issue for Ellucian Advise, Advance, and Recruit has been resolved. Engineers will continue to monitor with our partners to ensure that the root cause is resolved.