Ellucian incident

LOGIN/CONNECTIVITY ISSUE FOR ELLUCIAN CRM ADVANCE AND ELLUCIAN CRM RECRUIT - SINGAPORE REGION

Ellucian experienced a major incident on March 18, 2024 affecting Ellucian Advance (APAC) and Ellucian Recruit (APAC), lasting 35m. The incident has been resolved; the full update timeline is below.

Started: Mar 18, 2024, 06:18 AM UTC
Resolved: Mar 18, 2024, 06:53 AM UTC
Duration: 35m
Detected by Pingoru: Mar 18, 2024, 06:18 AM UTC

Affected components

Ellucian Advance (APAC)Ellucian Recruit (APAC)

Update timeline

investigating Mar 18, 2024, 06:18 AM UTC

Customers in the Singapore region are currently experiencing login/connectivity issues for Ellucian CRM Advance and Ellucian CRM Recruit. Ellucian engineers are working to resolve this issue and will provide further updates.
resolved Mar 18, 2024, 06:53 AM UTC

Connectivity issues with CRM Recruit, and CRM Advance have been resolved.