Ellucian experienced a major incident on July 19, 2024 affecting Application Hosting Services (AHS) and Ellucian Advance (APAC) and 1 more component, lasting 10h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Application Hosting Services (AHS)Ellucian Advance (APAC)Ellucian Advance (EMEA)Ellucian Advance (LAC)Ellucian AdvanceEllucian Advise (APAC)Ellucian Advise (EMEA)Ellucian Advise (LAC)Ellucian AdviseEllucian Recruit (APAC)
Update timeline
- identified Jul 19, 2024, 12:26 PM UTC
Ellucian is aware of the worldwide Crowdstrike outage and taking steps to mitigate affected systems. Customers who are directly impacted are receiving updates through the status page notifications.
- resolved Jul 19, 2024, 10:59 PM UTC
This incident has been resolved.