Ellucian incident

Ellucian Experience user permissions performance degradation

Minor Resolved View vendor source →

Ellucian experienced a minor incident on March 25, 2025 affecting Ellucian Experience (U.S.), lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2025, 04:47 PM UTC
Resolved
Mar 25, 2025, 05:40 PM UTC
Duration
52m
Detected by Pingoru
Mar 25, 2025, 04:47 PM UTC

Affected components

Ellucian Experience (U.S.)

Update timeline

  1. monitoring Mar 25, 2025, 04:47 PM UTC

    Ellucian engineers have identified and resolved an issue with the permissions service. Customers may see some performance degradation while the service fully recovers.

  2. resolved Mar 25, 2025, 05:40 PM UTC

    Ellucian engineers have identified and resolved an issue with the permissions service. Services have been fully restored.