Elite eBillingHub experienced a notice incident on March 18, 2026 affecting Submission API and Validation API and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Submission APIValidation APIClient API
Update timeline
- resolved Mar 18, 2026, 11:27 PM UTC
Yesterday, at 16:41 UTC, we experienced degraded performance impacting invoice validation, search, and page load times. The issue was caused by long-running database processes driving high CPU usage. The issue was resolved at 18:07 UTC, and system performance was returned to normal on the same day. We will continue to monitor and investigate the root cause and action to avoid the issue from happening.