Resolved after 2 minutes, affecting Telephony, on August 27, 2026.
Latency has since decreased, and we are working on adding more alerts on our side to help us identify and respond to similar latency issues earlier.
Affected components
Telephony
Update timeline
- identified Aug 27, 2026, 01:05 PM UTC
Outbound Batch calls in the European residency experienced dispatch delays of up to 30 minutes between 08:00 and 11:00 UTC.
- resolved Aug 27, 2026, 01:08 PM UTC
Latency has since decreased, and we are working on adding more alerts on our side to help us identify and respond to similar latency issues earlier.
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