ElevenLabs incident

Conversation History Not Showing Recent Calls (EU Residency) - All Conversation are appearing with a delay

Minor Resolved View vendor source →

ElevenLabs experienced a minor incident on July 17, 2026 affecting Conversations, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2026, 08:37 AM UTC
Resolved
Jul 17, 2026, 09:22 AM UTC
Duration
44m
Detected by Pingoru
Jul 17, 2026, 08:37 AM UTC

Affected components

Conversations

Update timeline

  1. investigating Jul 17, 2026, 08:37 AM UTC

    Status: Investigating Conversations are not appearing in Conversation History, making it difficult to view or track recent calls. Affected components Conversations (Degraded performance)

  2. monitoring Jul 17, 2026, 09:05 AM UTC

    Status: Monitoring We have fixed the issue, all the conversations should become visible. We are monitoring the situation. Affected components Conversations (Degraded performance)

  3. resolved Jul 17, 2026, 09:22 AM UTC

    Status: Resolved The issue has been resolved. All the previous conversations should be visible now. Affected components Conversations (Operational)