ElevenLabs incident

Conversation History Not Showing Recent Calls (EU Residency) - All Conversation are appearing with a delay

Resolved after 44 minutes, affecting Conversations, on July 17, 2026.

resolved Jul 17, 2026, 09:22 AM UTC

The issue has been resolved. All the previous conversations should be visible now.

Started
Jul 17, 2026, 08:37 AM UTC
Resolved
Jul 17, 2026, 09:22 AM UTC
Duration
44m
Detected by Pingoru
Jul 17, 2026, 08:37 AM UTC

Affected components

Conversations

Update timeline

  1. investigating Jul 17, 2026, 08:37 AM UTC

    Conversations are not appearing in Conversation History, making it difficult to view or track recent calls.

  2. monitoring Jul 17, 2026, 09:05 AM UTC

    We have fixed the issue, all the conversations should become visible. We are monitoring the situation.

  3. resolved Jul 17, 2026, 09:22 AM UTC

    The issue has been resolved. All the previous conversations should be visible now.

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