ElevenLabs experienced a minor incident on July 9, 2026 affecting Integrations, lasting 5h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Integrations
Update timeline
- identified Jul 09, 2026, 05:33 PM UTC
Status: Identified Customers using WhatsApp to initiate outbound messages will see failed conversations. We've identified the problem and a fix is being rolled out. Affected components Integrations (Partial outage)
- resolved Jul 09, 2026, 10:34 PM UTC
Status: Resolved The fix has been released. Outbound WhatsApp messaging is operating normally. Affected components Integrations (Operational)