ElevenLabs incident

OpenAI Image and Video Model Failures

Resolved on June 4, 2026, affecting UI and Conversations and 1 more.

resolved Jun 04, 2026, 08:28 PM UTC

Starting Thursday, June 4th at approximately 19:12 UTC, we experienced an issue with OpenAI image and video models (GPT Image and Sora) due to a provider-side issue. Requests that used any of these models would fail. This also impacted Flows and Templates. This was fully resolved at 19:52 UTC on the same day.

Started
Jun 04, 2026, 08:28 PM UTC
Resolved
Jun 04, 2026, 08:28 PM UTC
Duration
–
Detected by Pingoru
Jun 04, 2026, 08:28 PM UTC

Affected components

UIConversationsQualitySpeech to TextOtherOther API endpointsRAGElevenCreativeTelephonyText to Speech

Update timeline

  1. resolved Jun 04, 2026, 08:28 PM UTC

    Starting Thursday, June 4th at approximately 19:12 UTC, we experienced an issue with OpenAI image and video models (GPT Image and Sora) due to a provider-side issue. Requests that used any of these models would fail. This also impacted Flows and Templates. This was fully resolved at 19:52 UTC on the same day.

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