ElevenLabs incident

OpenAI Image and Video Model Failures

Minor Resolved View vendor source →

ElevenLabs experienced a minor incident on June 4, 2026 affecting UI and Conversations and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 08:28 PM UTC
Resolved
Jun 04, 2026, 08:28 PM UTC
Duration
Detected by Pingoru
Jun 04, 2026, 08:28 PM UTC

Affected components

UIConversationsQualitySpeech to TextOtherOther API endpointsRAGElevenCreativeTelephonyText to Speech

Update timeline

  1. resolved Jun 04, 2026, 08:28 PM UTC

    Status: Resolved Starting Thursday, June 4th at approximately 19:12 UTC, we experienced an issue with OpenAI image and video models (GPT Image and Sora) due to a provider-side issue. Requests that used any of these models would fail. This also impacted Flows and Templates. This was fully resolved at 19:52 UTC on the same day. Affected components Other (Operational) RAG (Operational) Other API endpoints (Operational) Telephony (Operational) Conversations (Operational) Speech to Text (Operational) ElevenCreative (Operational) Text to Speech (Operational) UI (Operational) Quality (Operational)