ElevenLabs incident

Transient STT/STS Errors

Resolved after 7 hours 23 minutes, affecting Speech to Text and Other, on June 2, 2026.

resolved Jun 02, 2026, 07:45 AM UTC

The incident has been resolved. The root cause of the problem was a GCP incident affecting I/O on certain VM types in one of the zones we are using. As a result, some nodes in our clusters were affected.

Started
Jun 02, 2026, 12:22 AM UTC
Resolved
Jun 02, 2026, 07:45 AM UTC
Duration
7h 23m
Detected by Pingoru
Jun 02, 2026, 12:22 AM UTC

Affected components

Speech to TextOther

Update timeline

  1. investigating Jun 02, 2026, 12:22 AM UTC

    We are currently investigating an issue causing transient errors for a small subset of customers using Speech-to-Text (STT) and Speech-to-Speech (STS). We will provide updates as our investigation progresses.

  2. monitoring Jun 02, 2026, 01:17 AM UTC

    We are monitoring an issue that caused transient errors for a small number of customers using Speech-to-Text and Speech-to-Speech services.

  3. resolved Jun 02, 2026, 07:45 AM UTC

    The incident has been resolved. The root cause of the problem was a GCP incident affecting I/O on certain VM types in one of the zones we are using. As a result, some nodes in our clusters were affected.

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