ElevenLabs incident
EU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency server
ElevenLabs experienced a minor incident on May 15, 2026 affecting Conversations and Speech to Text and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 15, 2026, 09:12 AM UTC
Status: Investigating We are currently investigating an issue with the Agents platform, TTS and Scribe in the EU residency server. Affected components Conversations (Partial outage)
- monitoring May 15, 2026, 09:30 AM UTC
Status: Monitoring We have released an update, and the error rate is back to normal. We are currently monitoring the situation. Affected components Conversations (Partial outage) Speech to Text (Partial outage) Text to Speech (Partial outage)
- resolved May 15, 2026, 09:42 AM UTC
Status: Resolved The issue has been resolved. We will publish a public write-up on this status page once the investigation is completed. Affected components Conversations (Operational) Speech to Text (Operational) Text to Speech (Operational)