ElevenLabs incident

EU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency server

Resolved after 30 minutes, affecting Conversations and Speech to Text and 1 more, on May 15, 2026.

resolved May 15, 2026, 09:42 AM UTC

The issue has been resolved. We will publish a public write-up on this status page once the investigation is completed.

Started
May 15, 2026, 09:12 AM UTC
Resolved
May 15, 2026, 09:42 AM UTC
Duration
30m
Detected by Pingoru
May 15, 2026, 09:12 AM UTC

Affected components

ConversationsSpeech to TextText to Speech

Update timeline

  1. investigating May 15, 2026, 09:12 AM UTC

    We are currently investigating an issue with the Agents platform, TTS and Scribe in the EU residency server.

  2. monitoring May 15, 2026, 09:30 AM UTC

    We have released an update, and the error rate is back to normal. We are currently monitoring the situation.

  3. resolved May 15, 2026, 09:42 AM UTC

    The issue has been resolved. We will publish a public write-up on this status page once the investigation is completed.

Your product runs on more than ElevenLabs

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →