ElevenLabs incident

EU Residency: Elevated Error Rates for STT API Calls that use the source_url Parameter

Major Ongoing View vendor source →

ElevenLabs is currently experiencing a major incident affecting Speech to Text, which began 2h ago. The vendor's full update timeline is below.

Started
May 13, 2026, 02:44 PM UTC
Resolved
Ongoing
Duration
● 1h 43m
Detected by Pingoru
May 13, 2026, 02:44 PM UTC

Affected components

Speech to Text

Update timeline

  1. investigating May 13, 2026, 02:04 PM UTC

    Status: Investigating We are seeing elevated error rates for STT API calls in EU residency workspaces. We have implemented a fix and are currently monitoring. Affected components Speech to Text (Degraded performance)

  2. investigating May 13, 2026, 02:44 PM UTC

    Status: Investigating We are still seeing an increased error rate for STT API calls in EU residency workspaces. We are working to resolve this issue as soon as possible and will post updates as they become available. Affected components Speech to Text (Degraded performance)