ElevenLabs incident

EU Residency: Elevated error rates for ASR

Resolved after 1 hour 2 minutes, affecting Speech to Text, on May 12, 2026.

resolved May 12, 2026, 03:31 PM UTC

We've tracked error rates and latency as they have returned to baseline, and confirm full resolution of the ASR issues affecting the EU Residency region.

Started
May 12, 2026, 02:29 PM UTC
Resolved
May 12, 2026, 03:31 PM UTC
Duration
1h 2m
Detected by Pingoru
May 12, 2026, 02:29 PM UTC

Affected components

Speech to Text

Update timeline

  1. investigating May 12, 2026, 02:29 PM UTC

    In the European Residency region only, we are observing increased error rates and latency for ASR requests.

  2. monitoring May 12, 2026, 02:52 PM UTC

    We have observed improvements in error rates and latency, and are continuing to monitor to ensure full resolution.

  3. resolved May 12, 2026, 03:31 PM UTC

    We've tracked error rates and latency as they have returned to baseline, and confirm full resolution of the ASR issues affecting the EU Residency region.

Your product runs on more than ElevenLabs

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →