ElevenLabs experienced a minor incident on May 12, 2026 affecting Speech to Text, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 12, 2026, 02:29 PM UTC
Status: Investigating In the European Residency region only, we are observing increased error rates and latency for ASR requests. Affected components Speech to Text (Degraded performance)
- monitoring May 12, 2026, 02:52 PM UTC
Status: Monitoring We have observed improvements in error rates and latency, and are continuing to monitor to ensure full resolution. Affected components Speech to Text (Degraded performance)
- resolved May 12, 2026, 03:31 PM UTC
Status: Resolved We've tracked error rates and latency as they have returned to baseline, and confirm full resolution of the ASR issues affecting the EU Residency region. Affected components Speech to Text (Operational)