ElevenLabs incident

[Singapore (Enterprise-only)] Increased latency for Speech to Text API requests

Resolved after 1 hour 11 minutes, affecting Speech to Text, on September 28, 2026.

monitoring Sep 28, 2026, 04:05 PM UTC

We have traced STT latency metrics as they have improved and are continuing to monitor to ensure full resolution.

Started
Sep 28, 2026, 03:42 PM UTC
Resolved
Sep 28, 2026, 04:54 PM UTC
Duration
1h 11m
Detected by Pingoru
Sep 28, 2026, 03:42 PM UTC

Affected components

Speech to Text

Update timeline

  1. investigating Sep 28, 2026, 03:42 PM UTC

    We have identified an issue with increased latency for Speech to Text API requests. We are looking into it and will post updates as they become available.

  2. monitoring Sep 28, 2026, 04:05 PM UTC

    We have traced STT latency metrics as they have improved and are continuing to monitor to ensure full resolution.

  3. resolved Sep 28, 2026, 04:54 PM UTC

    Our engineers have confirmed that STT latency has fully recovered.

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