ElevenLabs incident
[Singapore (Enterprise-only)] Music 2.5 endpoints performance degraded
Resolved after 10 minutes, affecting Other APIs and Other Agents APIs, on October 8, 2026.
Music had reduced availability after a latent infrastructure configuration issue was triggered by routine automated maintenance. This stopped new instances from starting and prevented automated recovery, and service was restored by manual intervention. The service is now fully operational again.
Affected components
Update timeline
- investigating Oct 08, 2026, 08:48 AM UTC
We've identified degraded performance on our Music endpoints. We're investigating now.
- monitoring Oct 08, 2026, 08:51 AM UTC
We have identified the cause, fixed the underlying issue and the service is now recovering.
- resolved Oct 08, 2026, 08:58 AM UTC
Music had reduced availability after a latent infrastructure configuration issue was triggered by routine automated maintenance. This stopped new instances from starting and prevented automated recovery, and service was restored by manual intervention. The service is now fully operational again.
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