Resolved after 1 hour 34 minutes, affecting Telephony, on September 19, 2026.
We have released another fix, the error rate is now down.
Affected components
Telephony
Update timeline
- investigating Sep 19, 2026, 12:34 AM UTC
We are investigating an issue that occurred with some calls where the call didn't start; however, the calls are working now.
- monitoring Sep 19, 2026, 12:35 AM UTC
The calls are working now.
- identified Sep 19, 2026, 12:48 AM UTC
We are still seeing some calls that are failing, our team is currently applying a new fix.
- monitoring Sep 19, 2026, 12:56 AM UTC
We have released another fix, the error rate is now down.
- resolved Sep 19, 2026, 02:08 AM UTC
The issue has been fully resolved and everything is functional again.
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