Resolved after 42 minutes, affecting Conversations, on September 28, 2026.
We can confirm that the issue has been fixed and that the service is fully operational. Resolution time was 14:18 UTC We will post the RCA to the status page after the investigation.
Affected components
Update timeline
- investigating Sep 28, 2026, 01:57 PM UTC
We are investigating an issue on EU residency affecting the ElevenAgents platform.
- investigating Sep 28, 2026, 02:08 PM UTC
We are investigating a possible issue with our underlying database provider. We will continue posting updates.
- monitoring Sep 28, 2026, 02:20 PM UTC
We have released a fix, we are continuing to monitor the situation, the platform is operational now.
- resolved Sep 28, 2026, 02:39 PM UTC
We can confirm that the issue has been fixed and that the service is fully operational. Resolution time was 14:18 UTC We will post the RCA to the status page after the investigation.
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