ElevenLabs incident

[EU] EU Agents disruption in SIP calls

Resolved after 2 hours 23 minutes, affecting Telephony, on October 6, 2026.

monitoring Oct 06, 2026, 12:14 PM UTC

Error rates have returned to normal. We're currently monitoring the situation to confirm that the issue has been resolved

Started
Oct 06, 2026, 10:28 AM UTC
Resolved
Oct 06, 2026, 12:51 PM UTC
Duration
2h 23m
Detected by Pingoru
Oct 06, 2026, 10:28 AM UTC

Affected components

Telephony

Update timeline

  1. investigating Oct 06, 2026, 10:28 AM UTC

    We're currently investigating disruptions in SIP calls in our EU residency.

  2. investigating Oct 06, 2026, 11:21 AM UTC

    We are still investigating. We will continue posting updates as more information becomes available

  3. investigating Oct 06, 2026, 12:04 PM UTC

    We are currently still investigating. We will post updates here as soon as more information becomes available

  4. monitoring Oct 06, 2026, 12:14 PM UTC

    Error rates have returned to normal. We're currently monitoring the situation to confirm that the issue has been resolved

  5. resolved Oct 06, 2026, 12:51 PM UTC

    The issue has been resolved. EU SIP services are operational and stable.

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