ElevenLabs incident

[EU] Increased Dubbing Latency and Failure Rate

Resolved after 6 hours 1 minute, affecting Other APIs and Other APIs and 1 more, on October 8, 2026.

resolved Oct 08, 2026, 10:10 PM UTC

After several hours of monitoring, our metrics show that error rate has remained at its stable baseline since 17:55 UTC; the increase in Dubbing platform latency and failure rate is now resolved.

Started
Oct 08, 2026, 04:09 PM UTC
Resolved
Oct 08, 2026, 10:10 PM UTC
Duration
6h 1m
Detected by Pingoru
Oct 08, 2026, 04:09 PM UTC

Affected components

Other APIsOther APIsAll features

Update timeline

  1. investigating Oct 08, 2026, 04:09 PM UTC

    We are currently investigating increased latency and request failures affecting Dubbing.

  2. monitoring Oct 08, 2026, 04:15 PM UTC

    We have traced error metrics as they have returned to baseline. We're currently monitoring to ensure full resolution.

  3. monitoring Oct 08, 2026, 04:30 PM UTC

    Since 16:30 UTC, we have observed recurrence of Dubbing errors and latency. We're working with an upstream provider for full mitigation, and will continue to post updates as new information arises.

  4. monitoring Oct 08, 2026, 05:10 PM UTC

    Errors have returned to baseline since 17:10 UTC. We are continuing to work with an upstream provider for full mitigation.

  5. resolved Oct 08, 2026, 10:10 PM UTC

    After several hours of monitoring, our metrics show that error rate has remained at its stable baseline since 17:55 UTC; the increase in Dubbing platform latency and failure rate is now resolved.

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