ElevenLabs incident
[United States] Increase in latency in the Global Residency for Speech-to-Text and Dubbing requests
Resolved after 7 hours 5 minutes, affecting Speech to Text and Other APIs and 1 more, on September 4, 2026.
After completing the monitoring stage, we have confirmed that STT latency has returned to baseline stability.
Affected components
Update timeline
- investigating Sep 04, 2026, 01:55 PM UTC
We're investigating a latency increase on the Global Residency server for Speech-to-Text and Dubbing models, affecting a small subset of requests.
- identified Sep 04, 2026, 02:16 PM UTC
We've identified the root cause and are rolling out a fix. Error rates should be improving, and we're continuing to monitor.
- monitoring Sep 04, 2026, 02:34 PM UTC
The issue has been fixed, the error rate should be zero. We are currently monitoring the situation.
- resolved Sep 04, 2026, 09:01 PM UTC
After completing the monitoring stage, we have confirmed that STT latency has returned to baseline stability.
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