ElevenLabs incident

[United States] Claude MCP connection not working

Resolved after 1 day 2 hours, affecting All features, on September 9, 2026.

resolved Sep 10, 2026, 02:58 PM UTC

Our engineers have deployed a fix that has fully restored Claude MCP functionality.

Started
Sep 09, 2026, 12:41 PM UTC
Resolved
Sep 10, 2026, 02:58 PM UTC
Duration
1d 2h
Detected by Pingoru
Sep 09, 2026, 12:41 PM UTC

Affected components

All features

Update timeline

  1. investigating Sep 09, 2026, 12:41 PM UTC

    We are investigating an issue where the MCP connection is not working. Please note that this does not affect ElevenAgents, where everything is working correctly.

  2. identified Sep 10, 2026, 01:28 AM UTC

    We are currently working to release a targeted fix to restore functionality to the Claude MCP tool

  3. resolved Sep 10, 2026, 02:58 PM UTC

    Our engineers have deployed a fix that has fully restored Claude MCP functionality.

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