ElevenLabs incident

Music 2.5 endpoints performance degraded

Resolved after 10 minutes, affecting Other, on October 8, 2026.

resolved Oct 08, 2026, 08:58 AM UTC

Music was unavailable after a latent infrastructure configuration issue was triggered by routine automated maintenance. This stopped new instances from starting and prevented automated recovery, and service was restored by manual intervention. The service is now fully operational again.

Started
Oct 08, 2026, 08:48 AM UTC
Resolved
Oct 08, 2026, 08:58 AM UTC
Duration
10m
Detected by Pingoru
Oct 08, 2026, 08:48 AM UTC

Affected components

Other

Update timeline

  1. investigating Oct 08, 2026, 08:48 AM UTC

    We've identified degraded performance on our Music endpoints. We're investigating now. Music v2 should be working as expected

  2. monitoring Oct 08, 2026, 08:51 AM UTC

    We have identified the cause, fixed the underlying issue and the service is now recovering.

  3. resolved Oct 08, 2026, 08:58 AM UTC

    Music was unavailable after a latent infrastructure configuration issue was triggered by routine automated maintenance. This stopped new instances from starting and prevented automated recovery, and service was restored by manual intervention. The service is now fully operational again.

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