Resolved after 42 minutes, affecting Conversations, on September 28, 2026.
We can confirm that the issue has been fixed and that the service is fully operational.
Affected components
Conversations
Update timeline
- investigating Sep 28, 2026, 01:57 PM UTC
We are investigating an issue on EU residency affecting the ElevenAgents platform.
- investigating Sep 28, 2026, 02:08 PM UTC
We are investigating a possible issue with our underlying database provider. We will continue posting updates.
- monitoring Sep 28, 2026, 02:20 PM UTC
We have released a fix, we are continuing to monitor the situation, the platform is operational now.
- resolved Sep 28, 2026, 02:39 PM UTC
We can confirm that the issue has been fixed and that the service is fully operational.
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