ElevenLabs incident

Voices not showing up in EU and India data residency workspaces

Major Ongoing View vendor source →
Started
May 04, 2026, 04:12 PM UTC
Resolved
Ongoing
Duration
● 1h 14m
Detected by Pingoru
May 04, 2026, 04:12 PM UTC

Affected components

ElevenCreative

Update timeline

  1. investigating May 04, 2026, 03:32 PM UTC

    Status: Investigating We are currently investigating an issue preventing voices from appearing in EU and India data residency workspaces. Default voices, voices in the 'My Voices' section, and Voice Collections are unaffected. Affected components ElevenCreative (Degraded performance)

  2. identified May 04, 2026, 04:12 PM UTC

    Status: Identified We have identified the source of the issue and are releasing an update to resolve it. Affected components ElevenCreative (Degraded performance)

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