ElevenLabs incident

Voices not showing up in EU and India data residency workspaces

Minor Resolved View vendor source →

ElevenLabs experienced a minor incident on May 4, 2026 affecting ElevenCreative, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 06:38 PM UTC
Resolved
May 04, 2026, 06:38 PM UTC
Duration
—
Detected by Pingoru
May 04, 2026, 06:38 PM UTC

Affected components

ElevenCreative

Update timeline

  1. investigating May 04, 2026, 03:32 PM UTC

    Status: Investigating We are currently investigating an issue preventing voices from appearing in EU and India data residency workspaces. Default voices, voices in the 'My Voices' section, and Voice Collections are unaffected. Affected components ElevenCreative (Degraded performance)

  2. identified May 04, 2026, 04:12 PM UTC

    Status: Identified We have identified the source of the issue and are releasing an update to resolve it. Affected components ElevenCreative (Degraded performance)

  3. resolved May 04, 2026, 06:38 PM UTC

    Status: Resolved We have released an update to resolve this issue. Affected components ElevenCreative (Operational)