ElevenLabs incident

EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests

Resolved after 30 minutes, affecting Speech to Text, on September 4, 2026.

monitoring Sep 04, 2026, 12:07 PM UTC

We have released a fix, the error rate is back at zero. We are monitoring the situation.

Started
Sep 04, 2026, 11:41 AM UTC
Resolved
Sep 04, 2026, 12:12 PM UTC
Duration
30m
Detected by Pingoru
Sep 04, 2026, 11:41 AM UTC

Affected components

Speech to Text

Update timeline

  1. investigating Sep 04, 2026, 11:41 AM UTC

    We're investigating a latency increase on the EU Residency server for Speech-to-Text models, affecting a small subset of requests.

  2. monitoring Sep 04, 2026, 12:07 PM UTC

    We have released a fix, the error rate is back at zero. We are monitoring the situation.

  3. resolved Sep 04, 2026, 12:12 PM UTC

    The issue has been resolved, everything is back at normal.

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