Elevate experienced a major incident on November 20, 2025 affecting Elevate TV, lasting 3d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Elevate TV
Update timeline
- investigating Nov 20, 2025, 09:37 PM UTC
We are currently experiencing an issue with the video transport network providing the ESPN channels. We apologize for the inconvenience and are working to identify and resolve the issue.
- monitoring Nov 21, 2025, 11:35 PM UTC
Elevate Engineering has confirmed that service has been fully restored across all ESPN channels. Our NOC will continue to closely monitor performance to ensure stability. We appreciate your patience and understanding.
- resolved Nov 24, 2025, 08:51 PM UTC
This incident has been resolved.