Elevate experienced a major incident on August 3, 2026 affecting Elevate TV, lasting 18h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 03, 2026, 10:32 PM UTC
The Elevate Network Operations Center (NOC) has identified an issue affecting TV service for subscribers in Delta County. The following channels are currently unavailable: NBC Channel 9 We are working with our TV services provider to gather more information and restore access to the bannered channel as quickly as possible. Updates will be posted here as they become available. Thank you for your patience.
- monitoring Aug 04, 2026, 01:14 AM UTC
A fix has been implemented by our TV services provider, and the reported channel of NBC Channel 9 is back online and streaming appropriately. We are currently monitoring the service to ensure stability. Thank you for your patience.
- resolved Aug 04, 2026, 04:34 PM UTC
This incident has been resolved.