Elevate experienced a major incident on January 26, 2026 affecting Elevate TV, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 26, 2026, 03:26 PM UTC
The Elevate Network Operations Center (NOC) has identified an issue affecting TV service for subscribers in Montrose County. The following channels are currently unavailable: Grand Junction local Channels -3 -7 -10 -900-902 ESPN Channels 30-31 We are working with our TV services provider to gather more information and restore access as quickly as possible. Updates will be posted here as they become available. Thank you for your patience.
- investigating Jan 26, 2026, 07:05 PM UTC
The Elevate Network Operations Center (NOC) has identified additional channels impacted by the ongoing TV service disruption in Montrose County. The following channels have also been confirmed as unavailable: 7 – FOX 10 – ABC 29 – WeatherNation 30 – ESPN HD 31 – ESPN 2 HD 105 – ESPN U 900 – The CW 901 – CourtTV Mystery 902 – GRIT 903 – CBS 970 – Western Plains Local Access Our team continues to work closely with our upstream TV services provider to gather more information and restore service as quickly as possible. We will continue to post updates here as they become available. Thank you for your continued patience.
- monitoring Jan 27, 2026, 12:19 AM UTC
A fix has been implemented for the reported channels and services have been fully restored. We are currently monitoring for stability and will update if any further issues arise.
- monitoring Jan 27, 2026, 03:35 AM UTC
All reported channels remain fully operational at this time. We will continue to monitor overnight to ensure consistent stability.
- resolved Jan 27, 2026, 05:30 PM UTC
All reported channels remain fully operational at this time. We thank you for your understanding regarding the issue.