Resolved after 7 hours 9 minutes, affecting Cedaredge and Orchard City, Eckert, Austin and 1 more, on February 16, 2026.
A fix has been implemented, and the Elevate Network Operations (NOC) will continue to monitor the stability and post updates as needed. Thank you for your patience as we worked to resolve this issue.
Affected components
Update timeline
- investigating Feb 16, 2026, 03:56 PM UTC
The Elevate Network Operations Center (NOC) is aware of an ongoing issue affecting roughly 200 voice subscribers. We are actively engaging with our upstream voice service provider to identify the root cause and expedite resolution. We will provide updates here as new information becomes available. Thank you for your patience and understanding as we work to resolve this outage as quickly as possible.
- monitoring Feb 16, 2026, 04:49 PM UTC
A fix has been implemented, and the Elevate Network Operations (NOC) will continue to monitor the stability and post updates as needed. Thank you for your patience as we worked to resolve this issue.
- resolved Feb 16, 2026, 11:05 PM UTC
This incident has been resolved.
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