Elevate incident

TV Channel Down - Montrose County

Minor Resolved View vendor source →
Started
Feb 11, 2026, 11:54 PM UTC
Resolved
Mar 03, 2026, 12:52 PM UTC
Duration
19d 12h
Detected by Pingoru
Feb 11, 2026, 11:54 PM UTC

Affected components

Elevate TV

Update timeline

  1. identified Feb 11, 2026, 11:54 PM UTC

    The Elevate Network Operations Center (NOC) has identified an issue affecting TV service for subscribers in Montrose County. The following channel is currently unavailable: -970 Local Access We are working with our upstream partners to gather more information and restore access as quickly as possible.

  2. identified Feb 17, 2026, 11:29 PM UTC

    Our upstream carrier has identified a head-end problem affecting the broadcast for this local channel. We have received a confirmed date for repair, which will be implemented on February 25th. We appreciate your patience as we continue to work closely with our upstream carrier to restore service to this channel.

  3. identified Feb 26, 2026, 05:31 PM UTC

    Upstream providers made half of the intended changes to restore functionality to the 970 West Plains Local Access channel. The next maintenance window to fully restore the channel broadcast will occur on March 4th. We appreciate your patience as we continue to work closely with our upstream carrier to restore service to this channel.

  4. resolved Mar 03, 2026, 12:52 PM UTC

    This incident has been resolved.

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