Elevate incident
Outage Impacting DSL Customers In Paonia and Somerset Areas
Ongoing since 05:30 PM UTC, affecting Paonia and Paonia and 1 more.
Following a reboot of DSL headend equipment, services appear to have been fully restored. We are currently monitoring to ensure a complete resolution of the issue.
Affected components
Update timeline
- investigating Nov 07, 2026, 05:30 PM UTC
We are currently investigating an issue which is impacting both internet and phone service for DSL customers in the Paonia and Somerset areas. The cause is unknown at this point in time. Updates will be provided as they become available.
- investigating Nov 07, 2026, 05:46 PM UTC
Field technicians are en route to investigate.
- monitoring Nov 07, 2026, 06:30 PM UTC
Following a reboot of DSL headend equipment, services appear to have been fully restored. We are currently monitoring to ensure a complete resolution of the issue.
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