Eleos Technologies incident
Partial outdated Platform Dashboard Metrics data
Eleos Technologies experienced a minor incident on May 3, 2023 affecting App Manager, lasting 6h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 03, 2023, 03:49 PM UTC
The "Detailed User Activity (current and last month)" report in Platform Dashboard metrics is currently reporting on outdated data. The underlying data is being tracked accurately, but not all recent data is available to the report. We've identified the cause and are working to implement a fix. Other Platform Dashboard reports are unaffected.
- identified May 03, 2023, 05:57 PM UTC
We're continuing to implement and verify a fix for this issue.
- identified May 03, 2023, 10:27 PM UTC
We have a potential fix in place and we're working with an upstream service provider to resolve a related issue.
- resolved May 03, 2023, 10:39 PM UTC
The fix has been applied and the "Detailed User Activity (current and last month)" report is now showing up to date information.