Eleos Technologies experienced a notice incident on March 12, 2026 affecting API and App Manager and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Mar 12, 2026, 12:12 AM UTC
Beginning at 23:59 UTC errors rates across the Eleos Mobile Platform, and have decreased to normal rates at 00:09 UTC. We are currently monitoring the system, and will provide an update in 20 minutes.
- resolved Mar 12, 2026, 12:33 AM UTC
Error rates have remained stable as the system started to recover at 20:05 UTC. Elevated errors rates across the Eleos Platform lasted for approximately 10 minutes between 23:59 UTC and 00:09 UTC. Platform API request made during this period may have experienced a 500 HTTP response, and mobile apps may have temporary experienced delays in sending any data produced on device, but that data would've been queued and sent along normally within incident the period or shortly there after. Please reach out to Eleos support at [email protected] if you have any questions or concerns about this incident.