Eleos Technologies incident

Elevated Error Rates Between 15:01 and 15:14 UTC

Notice Resolved View vendor source →

Eleos Technologies experienced a notice incident on December 6, 2023 affecting API and App Manager and 1 more component, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2023, 05:24 PM UTC
Resolved
Dec 06, 2023, 05:49 PM UTC
Duration
24m
Detected by Pingoru
Dec 06, 2023, 05:24 PM UTC

Affected components

APIApp ManagerMobile AppsDocument Hub and Drive AxleTelematics IntegrationsDocument Delivery

Update timeline

  1. monitoring Dec 06, 2023, 05:24 PM UTC

    Between 12/6 15:01 UTC and 12/16 15:14 our systems experienced elevated error rates, during that window drivers may have experienced intermittent connectivity issues. The elevated errors have since been resolved, but we will continue to monitor the systems.

  2. resolved Dec 06, 2023, 05:49 PM UTC

    We have continued to monitor the systems since the error rates declined at 15:14 UTC. We have observed that after the error rates declined they stayed steady, and are currently, at normal levels.