Eleos Technologies experienced a minor incident on April 28, 2025 affecting Mobile Apps, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 28, 2025, 04:02 PM UTC
We are currently experiencing delays in messages being sent from the driver to customer backend services. No message information is being lost during this time. We are still successfully processing and delivering messages but are working to mitigate a growing backlog of message that are causing delays.
- identified Apr 28, 2025, 04:15 PM UTC
We are continuing to work on a fix for this issue.
- resolved Apr 28, 2025, 04:26 PM UTC
The issue is resolved and we are no longer seeing message delays. No message information was lost during this time. We are continuing to monitor our message backlog and ensure messages are no longer being delayed but it is currently stable.