Resolved after 7 hours 23 minutes, affecting Authorisation Host, on October 20, 2026.
Affected Service(s): Elavon Payment Infrastructure / Authorisation Host We are no longer seeing an increase in declined transactions involving Revolut-issued cards. We will continue to closely monitor the service and will provide further updates should the situation change. Many thanks, Elavon Customer Support. Your information is processed in line with Elavon’s Privacy Policy (IRL), or Privacy Policy (UK). U.S. Bank Europe DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122. U.S. Bank Europe DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.
Affected components
Update timeline
- investigating Oct 20, 2026, 06:00 AM UTC
Affected Services: Elavon Payment Infrastructure / Authorisation Host We are aware of elevated errors impacting some Revolut-issued card transactions, including 3D Secure authentication and authorization processing. The issue is external to Elavon, and we are currently monitoring the situation. Many thanks, Elavon Customer Support. Your information is processed in line with Elavon’s Privacy Policy (IRL), or Privacy Policy (UK). U.S. Bank Europe DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122. U.S. Bank Europe DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.
- resolved Oct 20, 2026, 01:23 PM UTC
Affected Service(s): Elavon Payment Infrastructure / Authorisation Host We are no longer seeing an increase in declined transactions involving Revolut-issued cards. We will continue to closely monitor the service and will provide further updates should the situation change. Many thanks, Elavon Customer Support. Your information is processed in line with Elavon’s Privacy Policy (IRL), or Privacy Policy (UK). U.S. Bank Europe DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122. U.S. Bank Europe DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.
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