Elation Health incident

Degraded Performance

Resolved after 43 minutes, affecting Web Application (EHR) and Payment Processing (Payment Processing — app.elationemr.com), on August 6, 2026.

monitoring Aug 06, 2026, 10:03 PM UTC

Our team has implemented a fix and is seeing performance return to normal. We will continue monitoring to ensure full recovery.

Started
Aug 06, 2026, 09:33 PM UTC
Resolved
Aug 06, 2026, 10:16 PM UTC
Duration
43m
Detected by Pingoru
Aug 06, 2026, 09:33 PM UTC

Affected components

Web Application (EHR)Payment Processing (Payment Processing — app.elationemr.com)

Update timeline

  1. identified Aug 06, 2026, 09:33 PM UTC

    We have identified an issue causing degraded performance across the application. Our team has found the cause and is working towards a resolution.

  2. monitoring Aug 06, 2026, 10:03 PM UTC

    Our team has implemented a fix and is seeing performance return to normal. We will continue monitoring to ensure full recovery.

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