Elation Health incident

Quest e-ordering system down

Minor Resolved View vendor source →

Elation Health experienced a minor incident on June 19, 2026 affecting Lab integrations and Outbound Email (3rd party vendor), lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2026, 03:15 PM UTC
Resolved
Jun 19, 2026, 06:23 PM UTC
Duration
3h 7m
Detected by Pingoru
Jun 19, 2026, 03:15 PM UTC

Affected components

Lab integrationsOutbound Email (3rd party vendor)

Update timeline

  1. monitoring Jun 19, 2026, 03:15 PM UTC

    We are aware of an incident with Quest's Lab e-ordering system, impacting customers' ability to submit electronic lab order submissions to Quest. The Quest team is working on restoring service.