Elation Health incident

Quest e-ordering system down

Resolved after 3 hours 7 minutes, affecting Lab integrations and Outbound Email (Outbound Email — 3rd party vendor), on June 19, 2026.

monitoring Jun 19, 2026, 03:15 PM UTC

We are aware of an incident with Quest's Lab e-ordering system, impacting customers' ability to submit electronic lab order submissions to Quest. The Quest team is working on restoring service.

Started
Jun 19, 2026, 03:15 PM UTC
Resolved
Jun 19, 2026, 06:23 PM UTC
Duration
3h 7m
Detected by Pingoru
Jun 19, 2026, 03:15 PM UTC

Affected components

Lab integrationsOutbound Email (Outbound Email — 3rd party vendor)

Update timeline

  1. monitoring Jun 19, 2026, 03:15 PM UTC

    We are aware of an incident with Quest's Lab e-ordering system, impacting customers' ability to submit electronic lab order submissions to Quest. The Quest team is working on restoring service.

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