Elation Health incident

Visit Note Template Errors

Minor Ongoing View vendor source →

Elation Health is currently experiencing a minor incident affecting Visit Notes and Payment Processing (app.elationemr.com), which began 1h ago. The vendor's full update timeline is below.

Started
Jun 17, 2026, 07:38 PM UTC
Resolved
Ongoing
Duration
● 1h 11m
Detected by Pingoru
Jun 17, 2026, 07:38 PM UTC

Affected components

Visit NotesPayment Processing (app.elationemr.com)

Update timeline

  1. investigating Jun 17, 2026, 07:38 PM UTC

    Our team is investigating several reports of visit note template failures

  2. investigating Jun 17, 2026, 07:53 PM UTC

    We have been able to reproduce this issue and are working to identify a fix

  3. monitoring Jun 17, 2026, 08:32 PM UTC

    We have deployed a fix for this issue and expect templates to be applying correctly at this time. We are working to deploy a durable fix to eliminate any risk of this issue reoccurring (we will be actively monitoring until that fix is deployed)