Resolved after 1 day 1 hour, affecting Visit Notes and Payment Processing (Payment Processing — app.elationemr.com), on June 5, 2026.
We have deployed changes to broadly restore the health of the platform. There is still some limited impact to features like Chart Assist that we are working to fully resolve.
Affected components
Update timeline
- investigating Jun 05, 2026, 04:45 PM UTC
Our team is working to address site slowness and errors, especially related to visit notes.
- identified Jun 05, 2026, 05:14 PM UTC
Our team is continuing to work to mitigate the elevated latency around note operations.
- identified Jun 05, 2026, 06:07 PM UTC
We have deployed changes to broadly restore the health of the platform. There is still some limited impact to features like Chart Assist that we are working to fully resolve.
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