Elastic Email incident

Reduced capacity in image file storage system

Elastic Email is currently experiencing a minor incident, which began 1304d ago. The vendor's full update timeline is below.

Started
Oct 20, 2022, 03:42 PM UTC
Resolved
Ongoing
Duration
● 1304d 10h
Detected by Pingoru
Oct 20, 2022, 03:42 PM UTC

Update timeline

  1. monitoring Oct 20, 2022, 03:42 PM UTC

    We are currently experiencing reduced capacity in our file storage system. This can cause some files (usually images) in your template editor or outbound templated emails to be inaccessible. We are aware of the issue and the cause, and are working to resolve it as quickly as possible. This issue is not affecting email delivery.